Using Innergy
How do I reset or start over with a new goal or program?
If you have already started a program and wish to discontinue it, follow these steps: Browse to the bottom of the existing program and tap on "Discontinue this program". Confirm your decision by tapping "Yes" on the alert. Once you discontinue the ...
How often should I complete tasks in the program?
Innergy programs are designed to be flexible and self-paced. Each step in your personalized program is intended to be completed as a daily activity. However, if you prefer to complete more than one step in a day, you are welcome to do so. If you need ...
Can I track my progress in the program?
In Innergy, tracking your progress within the program is easy thanks to visual markers. Here's how each status is represented: Incomplete: Steps that are not yet started will have a white background. You will see buttons to either "Start" or "Skip" ...
How long is my program, and how is it structured?
Every Innergy program varies in length depending upon the number of steps designed to help you reach your goals. The structure for each program is very similar. Within each step of the program, there are multiple activities for you to perform before ...
Can I join multiple programs at once?
You can only participate in one Innergy program at any given time. Each program in Innergy is carefully designed with variety of activities gear towards helping you achieve your selected goals. Once you’ve completed a program, you can choose from a ...
What does my customized program include?
Your personalized program in Innergy is designed around your chosen goals. It includes a variety of content such as audio, video, recipes, Gratitude Journaling, Mood Check-ins, and other actions available within Innergy. It may also incorporate ...
Are there any prizes or rewards for topping the Leaderboard?
Redemption of Innergy Points is coming soon!
Can I see my Leaderboard breakdown for different activities?
On the Leaderboard screen, the bottom bar shows your name and your current Innergy Points. Tapping on this bar, will show you your Innergy Points breakdown. You’ll be able to see how many IPs you have gathered by watching videos, recipes, attending ...
I'm in the blue tier. How can I move up to Bronze, Silver, or Gold?
When you first get started with Innergy, the leaderboard will show you in the blue tier. To move up to the bronze tier, earn 500 or more IP. You can earn points by watching videos and interacting with Innergy. Unlock Silver tier with 1500 IP and Gold ...
What are Innergy Points & Streaks in Innergy app?
How to Earn Innergy Points Innergy Points (IP) are earned every time you engage with Innergy. The more you interact, the more Innergy Points you accumulate, helping you unlock various tiers and track your progress. Earning points on the Innergy app ...
How does the Leaderboard feature of Innergy app work?
The Leaderboard displays the top participants based on Innergy Points and Streaks, creating a motivating atmosphere for friendly competition. It encourages consistent participation and helps keep you motivated to stay on track with your wellness ...
How do I join a chat group in Innergy?
Open the Innergy app and click on the left navigation bar. Navigate to "Group Chat". You will see a list of available Group Chat rooms that have been enabled by your organization. Click the Join button next to the group that interests you to connect ...
Can I share photos, videos in the Group Chat?
The Group Chat feature in Innergy doesn’t support photo or video sharing, but you can share your thoughts, use emojis, and reply or react to others' messages with emojis as well.
Can I participate in multiple group chats at once?
Absolutely! You can join any available chat group that interests you.
Can I create private chat groups within Innergy app?
No, private chat groups are not available within Innergy.
What is the Group Chat feature of Innergy app?
The Group Chat feature of Innergy is available to users who have received Innergy subscription through their organization. The Group Chat feature on the Innergy app allows users to connect and engage with others in real-time. It's a space for sharing ...
Is there a limit to how many Group Meditation sessions I can join in a day?
No, there’s no limit to how many Group Meditation sessions you can join in a day. Feel free to meditate as much as you like!
Can I meditate at my own pace, or do I need to follow the group?
Group Meditation helps maintain focus and consistency, as the collective energy of the group encourages discipline and a deeper state of relaxation. Staying for the full session is a great way to keep your commitment, but if you need to leave the ...
Do I need a specific device or software installation to participate in live events?
Live Events on Innergy app do not require any additional software installations. Events can be attended right on the Innergy app.
Can I interact with the host or other participants during live events?
During a live event session, all participants have the ability to chat with the host and other participants.
What types of live events are available on Innergy app?
On the Innergy app, we offer a variety of live events designed to support your wellness journey like meditation classes, wellness workshops, expert-led discussions, etc. New events are added regularly, so you can always find something that fits your ...
Are the live events free of cost or do I need to pay to access them?
Live Events are offered free of cost with Innergy subscription.
Can I watch the events later if I miss the live streaming?
Yes, event recordings are available under Recorded Events of the Live Events section.
How do I join Live events on Innergy app?
Please follow the below steps to join Live Events on Innergy app. Open the Innergy app and click on the left navigation bar. Navigate to "Live Events". Browse the list of upcoming events. Ongoing events will be marked with a LIVE yellow ribbon. ...
How can I check my progress?
Innergy has its own tracking system which you can use to follow up your fitness and nutrition progress, as well as to track the time you’ve spent within the application. To find this personalized dashboard, simply click the Profile button in the ...
What is Gratitude Journaling?
Innergy's Gratitude Journal offers a delightful and effortless means of capturing and preserving the moments, people, and feelings that elicit a profound sense of gratitude within your life. By actively documenting and appreciating these moments, you ...
How can I setup reminders?
Setting up reminders in Innergy is easy! Click the Profile icon in the Navigation bar and tap Reminders on top. You’ll be able to see and set a variety of reminders like Meditation Reminder, Bedtime Reminder, Fitness Reminder, and many more!
I'm new to Innergy. Can you help me get started?
Welcome to Innergy! We're excited to have you. If you're brand new, you can download the app using any of the links below. App Store (iOS) users – https://apps.apple.com/in/app/innergy/id1605427751 Play Store (Android) users – ...
What is Mood Check-in?
Feeling joyful, stressed, or just in need of a change? With Innergy’s Mood Check-in function, it’s easy to keep track of how you feel on a daily basis. Mood Check-in is a feature that allows you to register and monitor your mood over time so that you ...
How do I delete downloads?
You can delete downloaded content by navigating to the Downloads section of Innergy. Find the "Downloads" section by clicking the Profile icon in the Navigation bar. Here, you should see your downloaded content. Click the vertical three-dot menu next ...
Will I retain my settings & profile if I change my phone?
Change is good — even if that change is just getting an updated phone. That’s why we’ve worked hard to make sure that all information and settings with Innergy are saved and can easily be transferred between devices. Therefore, there is no reason to ...
How secure is my data?
The security of your personal data is essential to us. Innergy employs strong industry standards and practices to help protect personal information. Data is encrypted in-transit and at-rest. Your personal information is accessible to only a limited ...
How accurate are the nutritional details available on Innergy?
All of our content is scientifically based on the research and experience of industry experts, so its nutritional accuracy is guaranteed. In the Nutrition section, you will see also the nutritional breakdowns of all the recipes and ingredients we ...
Who can I contact with additional questions or concerns about data privacy?
If you have questions or concerns about how we use your personal information, please contact our privacy officer at: Email: privacy@imih.org Or write to us at: Institute for Meditation and Inner Harmony, 4151 Naperville Road, Lisle, IL 60532 Please ...
Where can I access Innergy's Privacy policy?
Innergy’s Privacy policy is located at https://innergyapp.com/privacyPolicy
Does Innergy offer meditation for “experienced meditators”?
Innergy offers six core meditation techniques — Awaken Within Meditation, Breathing Meditation, Body Scan Meditation, Music Meditation, Visualization Meditation, and Mantra Meditation. Experienced meditators who are familiar with a variety of ...
Is there a community or forum where users can interact and share their experiences?
Currently, we do not have a community forum available within the app for users to interact and share their experiences. However, we encourage you to visit our website and social media channels, where you can find valuable information and resources ...
Why is there a lock icon on some of the content?
When the Innergy lock icon is displayed, it means the respective feature or video is only available for subscribed users. If you wish to access locked content, you need to purchase a subscription plan. Currently we have an annual plan, with a 7-day ...
Can I use Innergy offline?
Yes! Innergy allows you to watch any content, even if you’re offline. When you open a content, you’ll see a Download icon at the bottom. The content is stored in the Downloads section of the Profile page, allowing you to watch it when you're offline.
Are there any social sharing features integrated into Innergy?
We're happy to say that all of Innergy’s content is completely shareable, which means you can share favorite episodes, videos, recipes, and more with all your favorite people! When opening any content, you’ll see a share icon at the bottom of your ...
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