Troubleshooting
How do I find clues and treasures in the app?
The Treasure Hunt questions cover topics related to wellness and various features of the Innergy app. Your experience using Innergy and your understanding of holistic wellness will help you in answering the questions correctly.
What kind of rewards can I earn through the treasure hunt?
Each treasure hunt consists of 10 questions, with 50 IPs awarded for each correct answer. So you can earn a maximum of 500 Innergy Points with each treasure hunt. Redemption of IPs varies by the organization.
How does the Treasure Hunt feature on Innergy app work?
The Treasure Hunt feature in Innergy is an engaging activity where you can earn Innergy points. Each treasure hunt consists of 10 questions, with 50 IPs awarded for each correct answer. A new treasure hunt is released every week. To participate in a ...
Innergy seems to be using a lot of space on my phone. How do I fix that?
To free up space from your phone, you can delete files from the downloads section of Innergy. Please follow the steps below: Open Innergy. Tap 'Profile' at the bottom right corner. Tap the ‘Downloads’ tab to see all downloaded content. Tap the 3-dots ...
Innergy is running slow. What do I do?
We all have bad days, and Innergy is no exception! If you are continuously having connectivity issues, you can try the following steps. After each step, see if the problem persists and proceed to the next step. Check your internet connection and ...