How to
Innergy is crashing for me. What do I do?
If you are experiencing crash issues, here are some troubleshooting steps you can follow: Restart Innergy: Force close Innergy completely and restart it. Sometimes, a temporary glitch or a minor issue can be resolved by restarting. Update Innergy: ...
What is the Restore Purchase feature on Innergy App and how do I use it?
The "Restore Purchase" feature in Innergy allows you to regain access to previously purchased subscription and premium content, without going through the purchase process again. Restore purchase feature can also be used if you are upgrading to a new ...
How do I upgrade to the latest version of Innergy?
If you do not have auto-update enabled in your device, Innergy will prompt you to update the app when a new version is available. Simply click on Update and follow the steps to update from App Store / Play Store. Additionally, you can manually ...
How do I search Innergy for specific content?
To easily search the content in Innergy, use the Explore tool in the navigation bar at the bottom of the screen. Simply click the magnifying glass icon and enter the term or subject matter you would like to find more information on. Innergy will ...
How do I login to my Innergy account?
Sign-up process for New User Install and open Innergy on your device. Select up to 3 goals and click Continue. Signup by entering your email & OTP, or signup through Google, Facebook, Apple or Phone. Login process for Existing User Open Innergy on ...
How do I download Innergy?
Download Innergy on your device by following the steps below: Android: Open the Google Play Store app in your device. Sign in with your Google account. After signing in, search for “Innergy". Select Innergy and press "Install". Accept permissions. ...
How do I connect Innergy to the Health app on my device?
Unfortunately, we don’t offer this feature yet — but we’re working on it! Innergy also currently has its own tracking system which can be used to follow up your fitness and nutrition progress, as well as to track the time you’ve spent within the ...
How can I update my email address on Innergy?
Here are the steps to update your email address: Open Innergy and go to Profile (bottom right corner). Tap the ⚙️ icon at the top-right to open the Settings page. Tap the Account & Manage Billing option. Now, tap the Edit option next to Email ...
How do I delete my Innergy account?
At Innergy, we understand that users may occasionally wish to discontinue their account usage. Please note that account deletions are permanent and irreversible. Upon deletion, all session history and saved data associated with your user account will ...
How can I turn off the auto-renew feature for my subscription?
You can disable auto-renewal for your Innergy subscription at any time by following the steps below. If you purchased your subscription via the Apple App Store: Open the Settings app (on your iPhone or iPad). Tap on your name. Tap "Subscriptions". ...
How do I contact Customer Support?
You can reach out to us using any of the two ways mentioned below. Write to us with your query at support@innergyapp.com. Open Innergy on your device. Go to Profile (bottom right hand), tap Settings ⚙️ at the top-right and tap Help & Support. At the ...
How do I unsubscribe from Innergy emails?
If you’re receiving emails from us but want to unsubscribe for any reason, simply scroll down to the bottom of the last email you received from us. There, you should see two options: Manage Preferences and Unsubscribe. If you click on Manage ...
How do I change the language of Innergy app?
Currently, Innergy is offered in English & Hindi. To change the language of your app: 1. Open Innergy on your device and tap Profile at the bottom right corner. 2. Tap Settings ⚙️ at the top right. 3. Tap "Languages". 4. Select your desired language. ...