Innergy Help Center | Gift Card Refund Policy

What is the refund policy for Innergy gift subscriptions?

Innergy gift cards are nonrefundable. You can refer to the Innergy Gift Card Terms and Conditions here.

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    • How can I gift an Innergy subscription?

      You can easily purchase an annual gift card subscription to give your loved ones the gift of Innergy! Click here to navigate to the purchase page. Once there: Select the number of gift cards you'd like to purchase and enter your email address. Enter ...
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      The value of an Innergy gift card cannot be added to an account with an active Innergy subscription. If you have an active Innergy subscription, you will need to allow that subscription to expire and then redeem your Innergy gift subscription.
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      Only one Innergy gift card may be added to your account at a time. Once you have redeemed an Innergy gift card, you must wait until your subscription has ended to redeem and apply another Innergy gift subscription code to your account. An annual ...
    • I purchased a gift card, but I can't find it in my email.

      Search your inbox for “Innergy gift card.” You may also need to check the "Promotions", "Junk", or "Spam" folder in the email inbox. If you're still unable to find the gift subscription, please email us at giftsubscriptions@imih.org Innergy is not ...
    • I am getting an error when redeeming my gift card. Please help.

      If you are seeing any of the below errors, please follow the troubleshooting steps listed following that entry. Invalid or expired gift code Please review your gift code for any typos and try again. If the error persists, please reach out to ...