How can I sync my wearable device with the app?
Initial Setup
Follow these steps to install and set up the Innergy Wearable app on your Apple Watch:
1. Check if the app is installed:
• Open the Watch app on your iPhone.• Scroll down to the Installed on Apple Watch section.• If you see Innergy Wearable, it is already installed.• If not, find it under Available Apps and install it.
2. Grant permissions:
• Open the Innergy Wearable app on your Apple Watch (look for the Innergy icon).• When prompted, review and allow all permissions (toggle to green), you may need to scroll down on watch using crown to go to allow on these permissions.
These steps only need to be done once during setup.
Regular Use
1. Open the Innergy Wearable app on your iWatch.
2. Open the Innergy app on your iPhone.
3. Play any fitness or meditation content.
4. Tap the red Watch icon and click OK.
5. Wait a few seconds—once the icon turns green, your heart rate is being tracked.
Troubleshooting Steps
If you receive a message prompting you to connect your device, try these solutions:✔ Ensure your Apple Watch is paired and within Bluetooth range.✔ Confirm that all permissions are granted for the Innergy Wearable app.✔ Make sure the Innergy Wearable app is running in the background on your watch.✔ Wait a few seconds for the connection to establish.✔ Close and reopen the content in the app if needed.✔ If your watch has a password, ensure that your watch is unlocked.
The Innergy Wearable app only works seamlessly with iOS Watch Series 5 and above at this time. Android wearable will be available soon.
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