I purchased my subscription on Google Play Store. How do I get a refund?

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• I purchased my subscription on Apple store. How do I get a refund?

  The Apple App Store has a separate system for billing and payment information. We don't have access to their subscription or billing details to cancel or refund these purchases. Apple handles all billing for in-app purchases made on iOS devices. ...

• How do I get my subscription receipt?

  You will receive your subscription purchase receipt on the Apple App Store / Google Play Store email that you use while purchasing Innergy. The receipt should look like this: Receipt from Apple (for iOS users) Receipt from Google (for Android users) ...

• How can I turn off the auto-renew feature for my subscription?

  You can disable auto-renewal for your Innergy subscription at any time by following the steps below. If you purchased your subscription via the Apple App Store: Open the Settings app (on your iPhone or iPad). Tap on your name. Tap "Subscriptions". ...

• How do I purchase Innergy subscription using UPI on my Android device?

  To purchase Innergy subscription using UPI on your Android device, follow the instructions below: Tap on the locked content or tap the 'Try All-Access Free' banner at the bottom of the Innergy home screen. Select the payments checkbox & tap Next. ...

• How do I purchase Innergy subscription using UPI on my iOS device?

  To purchase Innergy subscription using UPI on your iOS device, follow the instructions below: Tap on any locked content or tap the 'Try All-Access Free' banner at the bottom of the Innergy home screen. Select the payments checkbox & tap Next. Confirm ...