I just purchased a subscription, but my account did not activate.
We're so sorry to hear that! Our helpful customer support team is available to assist you with account activation. Send an email detailing your issue to support@innergyapp.com and they will get back to you right away.
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How do I purchase Innergy subscription using UPI on my Android device?
To purchase Innergy subscription using UPI on your Android device, follow the instructions below: Tap on the locked content or tap the 'Try All-Access Free' banner at the bottom of the Innergy home screen. Select the payments checkbox & tap Next. ...
I purchased my subscription on Apple store. How do I get a refund?
The Apple App Store has a separate system for billing and payment information. We don't have access to their subscription or billing details to cancel or refund these purchases. Apple handles all billing for in-app purchases made on iOS devices. ...
What is the Restore Purchase feature on Innergy App and how do I use it?
The "Restore Purchase" feature in Innergy allows you to regain access to previously purchased subscription and premium content, without going through the purchase process again. Restore purchase feature can also be used if you are upgrading to a new ...
I clicked on “Restore Purchase” but my Innergy subscription is still locked.
If you clicked on the "Restore Purchase" button in Innergy, but your subscription or purchased content remains locked, here are some common troubleshooting steps you can try in order to resolve the problem: Check Your Internet Connection: Ensure that ...
How do I purchase Innergy?
At this time, Innergy can be purchased via Apple and Google stores. (For help with purchasing an Innergy gift card, click here. If you need help redeeming an Innergy gift card for an annual subscription, click here.) 1) Download Android Search for ...