What is the Restore Purchase feature on Innergy App and how do I use it?
The "Restore Purchase" feature in Innergy allows you to regain access to previously purchased subscription and premium content, without going through the purchase process again.
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Restore purchase feature can also be used if you are upgrading to a new device or if you have lost access to your subscribed email account. Contact us at
support@innergyapp.com for further assistance.
There are two ways to use the restore purchase feature:
Restore Purchase from Payment screen
- When you sign-up / log-in and get to the payment screen as below, tap Restore Purchase.
- Click OK to complete the restore purchase process. Your subscription will be transferred to the new account.
Restore Purchase from Settings
- Tap Profile at the bottom right corner of the screen.
- Tap Settings ⚙️ at the top-right.
- Tap Restore Purchase and confirm by clicking OK.
- Click on "Restore Purchase" on the "Subscribe Now" screen.
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Make sure you are logged in to Play Store / App Store with the same account used for the original purchase.