Innergy Help Center | Purchasing an Innergy Subscription

How do I purchase Innergy subscription using UPI on my iOS device?

To purchase Innergy subscription using UPI on your iOS device, follow the instructions below:
  1. Tap on any locked content or tap the 'Try All-Access Free' banner at the bottom of the Innergy home screen.
  2. Select the payments checkbox & tap Next.
  3. Confirm by double clicking the side button on your iOS device.
  4. Tap Continue to provide your payment information.
  5. Tap Add Payment Method.
  6. Select UPI and enter your UPI ID in the field below. UPI ID can be found on UPI apps such as Google Pay, Paytm, Phone Pe etc. To learn how to get a UPI ID, click here.
  7. Tap Continue on the Verification Required screen.
  8. Tap Continue on the next screen again and then open the UPI app (Google Pay, Paytm, Phone Pe) on your device to approve the auto pay request.
    In case you don’t see the auto pay request in the UPI app, here's how you can find it.
  9. Tap approve autopay.
  10. Enter your UPI pin to confirm.
  11. Come back to Innergy app. Allow a few minutes for it to process the payment and Innergy access will unlock for you.

In India, we have a direct (bank to bank) payment system known as the Unified Payment Interface (UPI). UPI also offers an auto-pay e-mandate feature. Once set up for a subscription, if the subscription is canceled, payments will still be deducted from your bank account. You must manually cancel the e-mandate after cancelling the subscription through the merchant app. Any deducted amount is automatically refunded within 7 days.

It's advisable to cancel the e-mandate through the payment app before the due date to avoid charges and ensure automatic cancellation of subscriptions on the due date.

Please note: The process for canceling a UPI mandate may vary depending on your bank or service provider. For precise instructions tailored to your bank or service provider, please refer to their respective services.