Innergy Help Center | Purchasing an Innergy Subscription

How do I purchase Innergy subscription using UPI on my Android device?

To purchase Innergy subscription using UPI on your Android device, follow the instructions below:
  1. Tap on the locked content or tap the 'Try All-Access Free' banner at the bottom of the Innergy home screen.
  2. Select the payments checkbox & tap Next.
  3. Select ‘Pay with UPI’ as the payment method.
  4. Enter your UPI ID (to learn how to get a UPI ID, click here).
  5. Enter your address details and tap Continue.
  6. Tap Subscribe on the Yearly Subscription screen.
  7. Enter the password for your Gmail account and tap Verify.
  8. Allow the payment to process. Then, open the UPI application (Google Pay, Paytm, Phone Pe) on your device to approve the auto pay request.
    (In case you don’t see the auto pay request in the UPI app, here's how you can find it).
  9. Come back to Innergy app and allow a few minutes for it to process the payment and unlock Innergy access for you.

In India, we have a direct (bank to bank) payment system known as the Unified Payment Interface (UPI). UPI also offers an auto-pay e-mandate feature. Once set up for a subscription, if the subscription is canceled, payments will still be deducted from your bank account. You must manually cancel the e-mandate after cancelling the subscription through the merchant app. Any deducted amount is automatically refunded within 7 days.

It's advisable to cancel the e-mandate through the payment app before the due date to avoid charges and ensure automatic cancellation of subscriptions on the due date.

Please note: The process for canceling a UPI mandate may vary depending on your bank or service provider. For precise instructions tailored to your bank or service provider, please refer to their respective services.


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