How do I contact Customer Support?
You can reach out to us using any of the two ways mentioned below.
- Write to us with your query at support@innergyapp.com.
- Open Innergy on your device. Go to Profile (bottom right hand), tap Settings ⚙️ at the top-right and tap Help & Support. At the bottom of this page, you’ll find a “Submit a request” link which will redirect you to a customer support form. Please submit it with your concern and we’ll get back to you!
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Who can I contact with additional questions or concerns about data privacy?
If you have questions or concerns about how we use your personal information, please contact our privacy officer at: Email: privacy@imih.org Or write to us at: Institute for Meditation and Inner Harmony, 4151 Naperville Road, Lisle, IL 60532 Please ...
Who can I contact regarding a Brand Partnership with Innergy?
Life is all about building and developing strong relationships, including in the areas of holistic health and wellness. Innergy has a number of incredible existing partnerships and we’re always interested in making new friends and working with other ...
How can I update my email address on Innergy?
Here are the steps to update your email address: Open Innergy and go to Profile (bottom right corner). Tap the ⚙️ icon at the top-right to open the Settings page. Tap the Account & Manage Billing option. Now, tap the Edit option next to Email ...
I just purchased a subscription, but my account did not activate.
We're so sorry to hear that! Our helpful customer support team is available to assist you with account activation. Send an email detailing your issue to support@innergyapp.com and they will get back to you right away.
What currencies do you accept?
Currently you purchase Innergy subscription via Apple App Store or Google Play Store. When purchasing via Apple or Google, the currency options may vary. Please refer to the Help Center links shared below for more clarity. Apple: ...