Innergy Help Center | Update Your Email Address on Innergy

How can I update my email address on Innergy?

If you have an individual subscription to Innergy, please follow these steps to update your email address:

  1. Open Innergy and go to Profile (bottom right corner).
  2. Tap the ⚙️ icon at the top-right to open the Settings page.
  3. Tap the Account Details option.
  4. Now, tap the Edit option next to Email Address.
  5. Enter your new email and click on Send OTP.
  6. Enter the OTP received on email to update your email address.
If your Innergy subscription is provided by your organization, it is not possible to change email address on your account.

If you have further questions, please feel free to contact our Customer Service team at support@innergyapp.com.

    • Related Articles

    • How do I unsubscribe from Innergy emails?

      If you’re receiving emails from us but want to unsubscribe for any reason, simply scroll down to the bottom of the last email you received from us. There, you should see two options: Manage Preferences and Unsubscribe. If you click on Manage ...

    • Can I change the number registered to my Innergy account?

      Yes, you can! Here are the steps to update your phone number through the app: Open Innergy and go to Profile (bottom right corner). Click Settings ⚙️ at the top-right. Click the Account Details option. Now, click the Edit option next to Phone Number. ...

    • How do I login to my Innergy account?

      Here are the steps to login to your Innergy Account Open Innergy on your device. Enter your email & OTP, or login using Google, Facebook, Apple or Phone.

    • How do I delete my Innergy account?

      At Innergy, we understand that users may occasionally wish to discontinue their account usage. Please note that account deletions are permanent and irreversible. Upon deletion, all session history and saved data associated with your user account will ...

    • How can I update my name on Innergy?

      To update your name on Innergy, follow these steps - Open Innergy and go to Profile (bottom right corner). Tap the ⚙️ icon at the top-right to open the Settings page. Tap the Account Details option. Now, tap the Edit option next to Full Name. Enter ...