Can I pause my subscription?

Can I pause my subscription?

You cannot pause an existing paid subscription.

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    • Where can I find my subscription details?

      To find your subscription details, navigate to the Settings ⚙️page of Innergy. Tap Accounts & Manage Billing, and you should see your active plan listed below. To access your subscription details on the web portal, follow these steps: Visit ...
    • Do you offer lifetime subscription?

      We’re glad to see that you wish to join the Innergy community for an extended period! Unfortunately, we do not have lifetime subscription plans at the moment.
    • How do I cancel my Innergy subscription?

      We're so sorry to see you go! Please refer to the below cancellation steps based on your device type. Android Open the Settings app on your device. Tap the profile icon on the top-right. Tap on Payments & Subscriptions. Tap Subscriptions and then ...
    • Does my subscription renew automatically?

      Yes! For your convenience, your subscription renews automatically. As a courtesy, you will receive a notification before your billing date. If you wish to turn off the auto-renew feature, here's an article with the steps.
    • Can I use the gift subscription code if I already have an active premium subscription?

      The value of an Innergy gift card cannot be added to an account with an active Innergy subscription. If you have an active Innergy subscription, you will need to allow that subscription to expire and then redeem your Innergy gift subscription.